Welcome to PythonX STRUCTURAL Support
We are Here to Help
Worldwide Support available 24 hours/day, 7 days/week, 365 days/year
Talk to us – Call our support hotline anytime at:
+1 519 571-4445
North America Toll Free: 1 833-PYTHONX (798-4669)
If the matter is less urgent, please email the support team: support@pythonx.com
Service Programs
PythonX STRUCTURAL is so reliable that service calls are rare, but we offer these programs to all PythonX STRUCTURAL owners:
- The PythonX STRUCTURAL PC-based control allows us to troubleshoot issues remotely and solve them over the phone.
- Remote access lets us see the machine diagnostics, control your PythonX STRUCTURAL remotely and conduct live chat with your operators.
- Same Day shipment of parts.
- Support Hotline that answers 24/7.
- Service Technicians are dispatched immediately if hands-on support is required.
The Benefits of Standardization
Because the PythonX STRUCTURAL system is highly standardized, both hardware and software, virtually any problem a user might experience we have seen and solved before. This level of standardization and the fact that we always have multiple machines being built means there is a ready supply of replacement parts ready for immediate shipment. These factors come together to make PythonX STRUCTURAL perhaps the most reliable and well-supported machine you will find in the modern fabrication shop.